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person swiping their Fidelity Bank & Trust debit card. Words on photo say debit cards

Fidelity Bank Debit Cards

Get your debit card with Fidelity Bank and Trust

We know you need access to your money no matter where you are. Our debit cards make it possible for you to make transactions and acquire cash when you’re on-the-go. A debit card from Fidelity Bank & Trust can be used anywhere MasterCard is accepted and at any ATM.

TRAVELING WITH YOUR DEBIT CARD

It’s important to let us know if you’re planning to travel with your debit card so your transactions are not mistaken for fraudulent activity.  Here’s what we suggest to avoid any inconvenience on your trip:

     Before you travel:

  • Contact us with your travel plans, including specific states/countries and duration of your trip.
  • Save these phone numbers: Fidelity Bank & Trust, 800.403.8333; Lost & Stolen Card Center, 888-297-3416; Card Fraud Center, 800-237-8990.
  • Take alternative payment, just in case you experience fraud while away.

     When you travel:

  • Watch for a text from #96923 or a voicemail coming from the Bank or Card Fraud Center.
  • Collect and keep all receipts.
  • Use your PIN when possible.

 

IF YOUR DEBIT CARD IS LOST OR STOLEN

Report a lost or stolen card IMMEDIATELY to avoid any unnecessary losses.  During business hours, contact your local branch or our toll free number, 800.403.8333.  After business hours, contact Lost & Stolen Card Center at 888-297-3416 (24/7) International, collect number (206) 389-5200.

You may also use the Card Management feature within our Online and Mobile Banking.  Simply locate the 'Card Management' section on your dashboard.  You can report your debit card as lost or stolen which will permanently deactivate your debit card and begin the process to reissue you a new one.  If you are not ready to permanently deactivate your debit card, you can toggle the green radio button between active and locked instead.  A locked debit card will temporarily suspend any transactions until you activate the card once again.

Enroll for online banking or download our mobile app today!

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